IT Support in Denver, Colorado Tech Support for small and medium biz

Denver Best IT Support

From insurance firms to manufacturing, dental and law offices – we support all kind of businesses IT, Servers, Workstations and providing Cyber-security

IT AUDITS

An IT audit is the examination and evaluation of an organization’s information technology infrastructure, policies and operations. Information technology audits determine whether IT controls protect corporate assets, ensure data integrity and are aligned with the business’s overall goals.

REMOTE SUPPORT

In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system. Although its main focus is the access to computers located anywhere in the world, the remote support applications also provide features like file transfer, desktop sharing, file synchronization, command line or guest accessibility.

EMERGENCY SERVICES

When something goes wrong on your business network structure, you need an IT pro who won’t let you down. The certified technician at Ebxolab will work hard to maintain the continuity of your critical business processes while solving the IT emergency at the same time. Your business can rely on Eboxlab to resolve your IT interruptions, no matter when you experience an emergency.

DATA BACKUP

In information technology, a backup, or the process of backing up, refers to the copying and archiving of computer data so it may be used to restore the original after a data loss event. The verb form is to back up in two words, whereas the noun is backup. Backups have two distinct purposes. The primary purpose is to recover data after its loss, be it by data deletion or corruption. Data loss can be a common experience of computer users; a 2008 survey found that 66% of respondents had lost files on their home PC.

DISASTER RECOVERY

Disaster recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster. Disaster recovery focuses on the IT or technology systems supporting critical business functions, as opposed to business continuity, which involves keeping all essential aspects of a business functioning despite significant disruptive events. Disaster recovery is therefore a subset of business continuity.

OFFICE 365

Business and enterprise-oriented plans for Office 365 offer access to cloud-hosted versions of Office’s server platforms on a software as a service basis, including Exchange, Skype for Business, SharePoint, and the browser-based Office Web Apps suite. Through SharePoint’s OneDrive for Business functionality (formally known as SharePoint MySites and SkyDrive Pro, and distinct from the consumer-oriented OneDrive service), each user also receives 15 GB of online storage.

NETWORK MONITORING

Network monitoring is the use of a system that constantly monitors a computer network for slow or failing components and that notifies the network administrator (via email, SMS or other alarms) in case of outages or other trouble. Network monitoring is part of network management. While an intrusion detection system monitors a network for threats from the outside, a network monitoring system monitors the network for problems caused by overloaded or crashed servers, network connections or other devices. For example, to determine the status of a web server, monitoring software may periodically send an HTTP request to fetch a page. For email servers, a test message might be sent through SMTP and retrieved by IMAP or POP3.
Commonly measured metrics are response time, availability and uptime, although both consistency and reliability metrics are starting to gain popularity. The widespread addition of WAN optimization devices is having an adverse effect on most network monitoring tools, especially when it comes to measuring accurate end-to-end response time because they limit round trip visibility. Status request failures, such as when a connection cannot be established, it times-out, or the document or message cannot be retrieved, usually produce an action from the monitoring system. These actions vary; An alarm may be sent (via SMS, email, etc.) to the resident sysadmin, automatic failover systems may be activated to remove the troubled server from duty until it can be repaired, etc. Monitoring the performance of a network uplink is also known as network traffic measurement.

ANTIVIRUS SOLUTIONS

Antivirus or anti-virus software (often abbreviated as AV), sometimes known as anti-malware software, is computer software used to prevent, detect and remove malicious software. Antivirus software was originally developed to detect and remove computer viruses, hence the name. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from: malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious LSPs, dialers, fraudtools, adware and spyware.[2] Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity (privacy), online banking attacks, social engineering techniques, advanced persistent threat (APT) and botnet DDoS attacks.

FIREWALLS

In computing, a firewall is a network security system that monitors and controls the incoming and outgoing network traffic based on predetermined security rules. A firewall typically establishes a barrier between a trusted, secure internal network and another outside network, such as the Internet, that is assumed not to be secure or trusted. Firewalls are often categorized as either network firewalls or host-based firewalls. Network firewalls filter traffic between two or more networks; they are either software appliances running on general purpose hardware, or hardware-based firewall computer appliances. Host-based firewalls provide a layer of software on one host that controls network traffic in and out of that single machine. Firewall appliances may also offer other functionality to the internal network they protect, such as acting as a DHCP or VPN server for that network.

SECURITY CAMERAS

If you are looking for business or house video surveillance systems installation in Denver, Colorado – we are the best choice that you should consider and trust. We are the right one that will provide you complete services with your office, store or home video surveillance needs. We have a professional understanding when it come to wide selection of security cameras and we have the ability to help you to properly choose the appropriate camera that will match with your needs, requirements, security infrastructure and budget. The business security camera systems provide by us will give your remote access to your DVR even you are not in your office .

SERVERS IMPLEMENTATION

Implementing the correct server can be a major problem for a business. With Eboxlab server design and installation services, you’ll get complete IT infrastructure design and the knowledge to put in place a secure and dynamic server for your core business needs. Without a sound IT infrastructure, your business runs the risk of falling into chaos in the event of a disaster. Mission-critical components of your business could be compromised. In order to get the computing resources your organization needs, you need a server that fits. Our years of IT Support and consulting experience is why we are the server deployment experts for small businesses and enterprises, alike.

WEB SITE SUPPORT

We use cloud hosting for fast, secure and scalable solutions. We handle moving your web site to our platform for a seamless transition.
INSTANT CONTENT UPDATE – We administer all the content on your website. You just send us your updates, and we take care of getting them up on your web site. ECOMMERCE AND SHOPPING WEB SITES – We can support your entire online store, rather we build it or you already have it. We will save you hours of your time each month. REASANBLE MONTHLY COST – We offer a fixed monthly cost packages so you never have a surprise, no matter how much we do for your website – No Commitment. ALREADY OWN A WEBSITE? No worries, we don’t have to build it to manage it! We will move everything for you, hassle free. The initial step in the process is for us to move your website from your previous hosting provider to our cloud hosting environment. This is something we’ll do for you as part of our plan (no extra cost). All you have to do is give us the access to your original hosting account so that we can take a complete backup of your website.

ACTIVE DIRECTORY

Active Directory (AD) is a directory service that Microsoft developed for Windows domain networks. It is included in most Windows Server operating systems as a set of processes and services. Initially, Active Directory was only in charge of centralized domain management. Starting with Windows Server 2008, however, Active Directory became an umbrella title for a broad range of directory-based identity-related services. Active Directory Domain Services (AD DS) is the cornerstone of every Windows domain network. It stores information about members of the domain, including devices and users, verifies their credentials and defines their access rights. The server (or the cluster of servers) running this service is called a domain controller. A domain controller is contacted when a user logs into a device, accesses another device across the network, or runs a line-of-business Metro-style app side loaded into a device.

DATA MIGRATION

Data migration is the process of transferring data between computer storage types or file formats. It is a key consideration for any system implementation, upgrade, or consolidation. Data migration is usually performed programmatically to achieve an automated migration, freeing up human resources from tedious tasks. Data migration occurs for a variety of reasons, including server or storage equipment replacements, maintenance or upgrades, application migration, website consolidation and data center relocation. To achieve an effective data migration procedure, data on the old system is mapped to the new system utilizing a design for data extraction and data loading. The design relates old data formats to the new system’s formats and requirements. Programmatic data migration may involve many phases but it minimally includes data extraction where data is read from the old system and data loading where data is written to the new system.

OFFICE RELOCATION

We know transformation isn’t always easy, but at times it is unavoidable. For a small to medium sized business, changing workplace locations can be a daunting and sometimes costly task. Downtime can be prolonged, systems damaged in transit and things become worse off than before. Don’t trust your business systems, workstations and servers to just anyone. Relocating a company to a new location whether it is in a new city or just to another floor in the same building is full of challenges. Eboxlab recognizes the obstacles and opportunities your company is facing and we created a timeline to provide an overview of the moving process and a best practices guide with tips to help you avoid the downsides along the way.

IT DISPOSAL

There are many rules regarding the disposal of IT equipment. We can take this time-consuming mission off your hands. Whether you need to dispose of a redundant computer, a rack of servers, a room full of several hundred hard disk drives containing sensitive data, we can provide a service fully compliant with current legislation and your data security requirements.

SECURE DATA DESTRUCTION

In January 2003, some researchers at MIT bought 158 used, random disk drives from an online store and found that 60% of them had data still in tact. Additionally, these same researchers found 5,000 credit card numbers on these disks. It is rare for organizations and companies not to have sensitive information on their hard disks. Data Destruction Services by Eboxlab, can help you ensure that the following types of information remains private.

IT CONSULTING

In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) as a field of activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives. In addition to providing advice, IT consultancies often estimate, manage, implement, deploy, and administer IT systems on behalf of their client organizations – a practice known as “outsourcing”.

Why do you need IT Support?

Look at numbers, we don’t want to see you in this statistics from 2016!

Hard Drive Failures

If you have a hard drive, it will fail no matter what. Those are numbers of drives that we recovered.

Ransomware

Rawnsomeware is nasty, it can ruin your business in minutes, yep those are victim numbers that lost their files

Identity Theft

Scam and fraudulent calls, virus attachments can steal all your personal data with your employees information.

WordPress Hacks

Running web site on WordPress platform? Yes, its easy but can be easily hacked and destroyed.

IT solutions for the modern Colorado business

We provides complete IT strategy, computer systems design and ongoing maintenance to simplify your business operations, increase efficiency and boost ROI.

Helpdesk Support
Network support & monitoring
Desktop support & remote technical assistance
Emergency helpdesk services
Server Management
Email, Web and Fileservers
Critical Accounting & Customer Databases
Software & Hardware Management
Data backup and recovery

User access management
Security policy development
Anti-spam solutions for email
Firewalls & Hardware Support
VPN and Remote Access Solutions
Periodic Scanning and Vulnerability Assessment
Storage Area Networks (SANS)
Virtualization & Cloud Services
Cabling, Network Design and Installation

Support

Small and Medium Business IT Support

Denver Best IT Support

Why do you need IT Support?

IT solutions for the modern Colorado business