A medical center in Denver faced a critical data loss incident when their RAID 5 array failed. This incident led to the loss of crucial client data, including scanned x-ray films and other sensitive medical information.

Challenge: The RAID 5 failure compromised the integrity and availability of patient data, posing severe risks to patient care and compliance with healthcare regulations.

Solution: Eboxlab responded swiftly to the crisis. The recovery process involved:

• Restoring three out of the five RAID members which contained the most critical data.
• Fully restoring file server operations with upgraded hardware to enhance data handling and storage capabilities.
• Implementing enhanced backup redundancy to safeguard against future data losses.
• Installing a robust power backup unit to ensure continuous operation during power interruptions.

Implementation: The solution was implemented in a phased approach, starting with the data recovery from the RAID members, followed by hardware upgrades and system testing to ensure full functionality.