Computer help at home, on your own screen
Your computer, your Mac, your printer, your Wi-Fi, your email. You pay for an hour, we call you, and a technician fixes it through a remote session while you watch from your own chair.
What a home session covers
- Windows PCs, Macs, and help with tablets and phones
- Viruses, pop-ups and browsers that were taken over
- Slow computers, freezing and start-up problems
- Email, Outlook, passwords and account lockouts
- Printers, scanners and Wi-Fi
- New computer setup and moving your files and photos
- Backups that run by themselves
- Plain answers to “should I fix it or replace it?”
How it goes
Choose Home, pay $160 for the first hour, and we call you from (720) 222-0110. You open TeamViewer QuickSupport and read us the ID. From then on you see the technician working on your screen, and you can ask anything as we go.
Several small problems can share one session. If the first one is solved in twenty minutes, the rest of the hour is yours for the next thing on the list.
For parents, grandparents and family far away
A son or daughter in another state can book and pay for the session and put a parent’s phone number in the form. We call the parent directly and go at their pace. See computer help for seniors.
When remote is not enough
Help at home is remote only; we do not make house calls. That covers most problems. If yours needs hands, such as a computer that will not turn on, call us and we will tell you honestly what your options are. For a failed drive there is our sister service Denver Data Recovery.
What people ask for most at home
How to tell us from a scam
People looking for remote computer help are the favorite target of fake “tech support”. Here is how real help behaves, and what we will never do.
- We never call you first out of the blue. You contact us, then we call back from (720) 222-0110.
- You start the session. Nobody can connect until you open TeamViewer and give us your ID.
- You can end it any time by closing TeamViewer. QuickSupport only works while it is open.
- We never ask for gift cards, crypto or wire transfers. Anyone who does is a scammer.
- You always pay on this site through Stripe, by card, and you get a confirmation by email.
- You see everything we do on your own screen, and you type your own passwords.
Questions
Can you fix my computer without me bringing it anywhere?
Yes, if it turns on and can reach the internet. That covers most problems: viruses, slowness, email, printers, software and setup.
Can I pay for a session for my parent?
Yes. Pay online, enter your parent's phone number in the form and add a note. We call them directly.
Do you come to the house?
No. Help at home is by remote session only. On-site visits are for business clients.
Do you work on Macs?
Yes, Macs and Windows PCs alike. On iPhone and iPad we can see the screen and guide you.
What if you cannot fix it?
Some problems cannot be solved remotely, or at all. We tell you as soon as we know, and explain the options. For questions about your payment, contact us.
Home computer trouble? Call.
(720) 222-0110Mon–Fri 8 AM–6 PM Mountain. For emergencies, call or buy a session any time and we answer as fast as we can.